Frequently Asked Questions
Everything you need to know about your Seora Skincare journey.
Are Seora Skincare products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and specifically designed to be gentle yet effective. We avoid harsh synthetic fragrances and parabens to ensure compatibility with sensitive skin types.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product within 30 days of receipt for a full refund or exchange.
Do you test your products on animals?
Absolutely not. Seora Skincare is 100% cruelty-free. We do not conduct animal testing on any of our ingredients or finished products, and we only work with ethical suppliers.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.